Policies

Privacy Policy

SNCKI Privacy Policy

Last updated: 1 November 2026

At SNCKI, we believe your personal information deserves the same care we put into every box.

This Privacy Policy explains how SNCKI LLC, operating under the SNCKI brand, collects, uses, shares, and protects personal information through sncki.com.

1. Information We Collect

Depending on how you use SNCKI, we may collect:

- Your name, email address, and phone number. - Delivery addresses and recipient details. - Orders, subscriptions, preferences, and customer-service communications. - Catering event details and booking requests. - Payment status and transaction references. - Website usage and device information through the tools described in our cookie settings.

If you voluntarily provide allergy-related or other health information, we will handle it with additional care and collect it only when necessary for the requested service, subject to applicable consent requirements.

2. How We Use Information

We use personal information to process and deliver orders, manage subscriptions, respond to enquiries, provide customer support, maintain website security, fulfill legal obligations, and improve our services.

We send promotional communications through channels for which we have obtained the required permission. You can withdraw marketing consent at any time.

3. Payments

Payments are processed through Paymob. Payment information is handled according to the provider's security arrangements.

4. Information Sharing

We share information only as needed with relevant service providers, such as delivery companies, payment processors, hosting providers, and customer-support systems, or where legally required.

We do not sell customers' personal information.

5. Cookies

Essential cookies support website functionality. Where required, we request separate consent for optional analytics, advertising, or personalization technologies. You can manage your choices through our cookie settings.

6. Data Retention and Security

We retain personal information only for as long as needed for the disclosed purposes, including applicable legal, accounting, and dispute-resolution requirements. We apply appropriate organizational and technical safeguards.

7. Your Privacy Choices

Subject to applicable law, you may request access to, correction of, or deletion of your information, withdraw consent where processing relies on consent, or exercise other available data-protection rights.

8. International Service Providers

If service providers process personal information outside Egypt, SNCKI will assess and implement the applicable legal requirements before such transfers.

9. Updates

We may update this policy to reflect changes in our services or legal obligations. We will publish the updated version and notify customers where required.

Contact: SNCKI LLC Registered address: to be added Hello@sncki.com

Last updated 01/11/2026